Security and confidentiality 

To earn your trust, we promise that, Organic Panda.co.uk will do everything we can to make the reservation process secure and to protect your personal information. We will not sell, share, or rent this information to others in ways that differ from that disclosed in this statement.

Organic Panda take security very seriously. Data is protected from unauthorised access and we are confident no one will be able to access your personal information unlawfully. We also protect data which is being transferred. As long as your web browser supports the Secure Sockets Layer (SSL), any personal data transmitted from your browser to our web service, or from the service to your browser, will be encrypted. Please note that Internet e-mail is never a 100% secure way of communicating. By using it, you agree that you will send any information by e-mail at your own risk.

Your personal information

Collecting the information

You are asked to provide us with personal information in the following instances:

  • When you reserve a room
  • When you take part in a survey or if you contact us with a question or a problem.

Use of the information

Your personal information is used solely:

  • To complete and guarantee reservations you make on our site
  • For our administrative management and internal marketing analysis
  • To inform you by e-mail, if you have so agreed when registering on our site, of our special offers and promotions, news about our site, and to reserve the special advantages you are entitled to.
  • Your personal information will, under no circumstances, be transmitted to a third party; it will remain exclusively reserved to internal use.

Cookies

When you visit our website, a persistent cookie (a small text file) is created and saved on your computer's hard drive. Our Websites require the use of a cookie throughout the Vacancy Checker process. Without cookies we will not be able to keep information you enter on multiple pages together. For example, unless our Websites can remember the dates you used in your room search we will not be able to check room availability.

The types of cookies that we use are referred to as "session" cookies and "persistent" cookies. Session cookies are temporary and are automatically deleted once you leave our Websites. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Cookies do not corrupt or damage your computer, programs, or computer files.

In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails, use session and persistent cookies, to track the number of times our Websites are accessed and whether the sites were accessed from an advertisement. Sometimes cookie technology is used to track the number of times an advertisement is viewed. In all cases, the cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.

Most browsers automatically accept these cookies, but you can delete them or have them automatically refused. As each browser is different, you should refer to the "Help" section on your browser toolbar to find out how to set your preferences regarding cookies. However, you may not be able to use certain features on our site if you choose not to accept cookies.

Links to Third-party sites

The security of your data is extremely important to us. While we take all reasonable precautions to make sure that other organisations who we deal with have good security practices, we are not responsible for the privacy practices of those organisations whose websites may be linked to our service.

E-mails

If you sign up on our site to receive our newsletters, we send you information by e-mail that we think will be of interest to you. We may also periodically contact you via e-mail and provide information about special offers and promotions that may be of interest to you.  To better meet your needs, we monitor the number of clicks on the hyperlinks in the newsletters.

If you no longer wish to receive our newsletters, you can unsubscribe at any time by clicking on the link provided at the end of the newsletter.

Changes

In the future, we may need to change this policy. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Enquiries

If you have any queries about our Privacy Policy, please email us at info@organicpanda.co.uk